Guides for owners who run the business, not just work in it
Short, practical PDFs — no email wall, no pitch. Each one is a 10-minute read built around one real problem: where the hours go, which process to automate first, how to answer at 2am.
Full guide · 8 chaptersThe AI Playbook for small business: read them in order23 guides
- G-01TIME
Where The Hours Go
A 20-minute audit that shows you the 27 hours a week your business spends on work a system can absorb — and the one task to start with.
- G-02AGENT
Which Process First
Four questions that tell you which of your processes is worth handing to an AI agent — and which one to leave exactly as it is.
- G-03ONE
Start With One
The one task to hand over first, and the four-week plan to do it without disrupting anything.
- G-04WEB
The Eight Second Test
What a visitor decides in the first eight seconds on your site, and the five fixes that change the answer.
- G-05NIGHT
The Night Shift
How to answer the four in ten enquiries that arrive after hours — without anyone staying up.
- G-06QUOTE
Quote Faster
Why quoting speed beats quoting price — and how to cut three days down to twenty minutes.
- G-07REVIEW
The 48 Hour Rule
What to reply to a bad review, a good one, and the silent majority who never write anything.
- G-08FOLLOW
Ask Twice: Win Back Quiet Leads
The follow-up nobody sends, when to send it, and the three messages that recover a quiet enquiry.
- G-09BRAIN
One Person's Head
How to get what your best person knows out of their head and into something the whole team can use — without a six-month documentation project.
- G-10FAQ
The Same Three Questions
How to find the questions that eat your week, and answer each one properly once.
- G-11HUMAN
Leave It Human
The four kinds of work that should never be automated, and how to tell before you spend the money.
- G-12PRICE
Publish Your Prices
When publishing wins you work, when it costs you work, and three ways to show a number without boxing yourself in.
- G-13ADOPT
Nobody Uses It
Why teams quietly abandon the tool you paid for, and the four things that decide whether the next one sticks.
- G-14FOUND
The Answer You Are Not In
The 20-minute check that tells you whether AI assistants name your business when a customer asks — and the three fixes that get you into the answer.
- G-15SAFE
The One-Page AI Policy
The four-line rule your team will actually follow, what to strip before pasting, and a one-page policy you can put in place this week.
- G-16FIX
Fix The Process First
How to map one process onto a single page, the three kinds of step to delete before you buy anything, and the test that tells you a tool will actually stick.
- G-17BOOK
The Booking You Never Saw
The three places a booking request dies, and the five-message script that turns a late-night question into a confirmed slot.
- G-18OPUS
How To Use Claude Opus 5.5 In Your Business
What it is, what it's good at, and seven concrete ways to put it to work this week - with the exact prompt to copy for each one.
- G-19WEB
Is Your Website Scaring Customers Away?
The 3 warning signs that chase off customers, how to check them for free, and how to fix it in one shot with Claude or ChatGPT.
- G-20LAUNCH
What Your Business Website Needs
The 7 things a website has to have to bring you customers, and how to check yours in 10 minutes.
- G-21PLAYBOOK
The AI Files Playbook
Seven missions, seven systems: from your first AI agent to your own AI presenter.
- G-22MOTION
The Motion Prompts
Five videos Claude Opus 5.5 made in code. One prompt each. Here are the exact prompts.
- G-23EMPLOYEES
The 44 employees already inside Claude
How to install Small Business and put it to work in your business